We're here to help. Whether you're stuck signing in, hit a bug, or want to delete your account, the right contact is below.
Pick the address that matches your topic so we can route your message to the right team. We read every email.
We aim to reply to every support email within two business days. Critical account or safety issues are prioritised.
If you cannot sign in, try the following first:
Still locked out? Email us with your registered email or username so we can verify your identity.
Audio not playing or sounding off?
If the issue persists, tell us the audio title, your device model and OS version when you write in.
Uploads have file-size and duration limits to keep things smooth:
If an upload fails, double-check your file size and try again on a stable connection.
Not getting notifications?
You can request deletion of your AudioVibe account and all associated data at any time.
Email generalinquiries@audiovibe.co from your registered email address with the subject line "Delete my account". We will confirm the request and complete deletion within 30 days, in line with applicable law.
When reporting a bug, please include:
Send to the platform-specific address above so we can route it to the right engineer.
For partnerships, press inquiries, advertising or business development, please write to generalinquiries@audiovibe.co and we will direct your message to the right person.
For privacy questions, data requests, or to review how we handle your information, see our Privacy Policy.
Alpha Tech Labs Ltd
Registered in England & Wales