You can delete your AudioVibe account and the data associated with it at any time. This page explains exactly what is removed, what is kept, and the two ways to ask.
This is the fastest route and it takes effect immediately.
Deleting your account is permanent. It cannot be undone, and your username is not reserved for you afterwards.
If you no longer have the app installed, or you cannot sign in, email us and we will delete the account for you.
Email
generalinquiries@audiovibe.co
Subject
Account deletion request
Please include:
We may ask you to confirm your identity before we act, so that we do not delete someone else's account on a false request. We will complete the deletion and confirm it to you within 30 days, and usually much sooner.
| Data | What happens |
|---|---|
| Your profile | Name, username, email address, date of birth, bio and profile photo are deleted |
| Your audio | Audio posts, series, episodes and echoes are deleted, including the underlying files in our object storage |
| Voice messages you sent | Deleted from our storage |
| Playlists, saved folders and bookmarks | Deleted |
| Comments | Deleted |
| Likes, saves and follows | Deleted, in both directions |
| Listening history and interaction signals | Deleted |
| Session, presence and device data | Deleted, including your push notification token |
| Sign-in tokens | Revoked immediately, on every device |
A small amount of data survives deletion. We keep only what we have to, and only for as long as we have to.
| Data | Why | How long |
|---|---|---|
| Messages you already sent to another person | They are part of that person's conversation too, and we cannot delete someone else's copy of a conversation they took part in | Until that person deletes them |
| Moderation and enforcement records, where your account was reported or actioned | To identify repeat behaviour and to meet our duties under the Online Safety Act 2023 | Up to 24 months after the case closes |
| Server and security logs | Security, fraud investigation and service integrity | Up to 90 days |
| Aggregated statistics that no longer identify you | Understanding how the service is used | Indefinitely, in a form that cannot be linked back to you |
| Records we are legally required to keep | Legal obligation | For the period the law requires |
Deletion is permanent, so if you want a copy of what we hold about you, ask before you delete. Email generalinquiries@audiovibe.co with the subject "Data access request" and we will send it within one month, free of charge.
Your other data protection rights, and how to complain to the Information Commissioner's Office, are set out in our Privacy Policy.
Alpha Tech Labs Ltd
Registered in England and Wales, company number 17015966
Email: generalinquiries@audiovibe.co
Registered office address available on request.